Find practical answers about setup, plan limits, protocol access, DNS, accounts, payments, and refunds.
Frequently asked questions
Download the Android app from Google Play or the Windows installer from the downloads page. The page also links to each public client repository.
Free access is presented as IKEv2/IPSec. Pro access includes OpenVPN and IKEv2/IPSec where available. The pricing page shows the current plan limits.
The Free plan allows one active device. The Pro plan allows up to three active devices.
LibreGuard does not log or store user IP addresses, DNS requests, browser history, or browser traffic contents. It processes account, billing, support, hashed device identifiers, aggregate usage, and temporary connection data needed to run the service. See Transparency for the full breakdown.
LibreGuard does not log or store DNS requests. DNS travels through the VPN connection, and Pro users can optionally enable DNS-based ad blocking and filtering through DNS-policy settings.
Pro accounts do not require an email address at signup. Keep the generated username, password, and recovery code safe because losing all credentials may make recovery impossible.
Payment availability may include Creem card checkout, Monero, and Google Play. Check the pricing page and account portal for the current enabled options.
Read the Refund Policy before purchase. The purchase channel can affect how a refund is requested.